Fly Mantra — refund my amount

Address:

Srinagar, Jammu and Kashmir

sir maine fly mantra ke site se 21 march ko ek ticket book kiya tha jiska booking id fly 21036195 hai. lekin inho ne mera pnr no nai diya .oe jaab maine inko 24 march ko call kiya to ye bole ki haam aap ka amount refund kar denge .lekin aaj tak inho ne mera amount refund nai kiya .hamne kitni baar mail or phone kiya lekin koi jabab nai dete hai ye. plz kuch kiya jaye .