Flying Machine — Unhappy with the product quality

I purchased a lower from your active wear collection which was not even subjected to daily rigors of wear and tear still the product’s color faded. It is full of lint and can no longer be worn if going outside. Thereby, went to your outlet and requested an exchange but it all went in vain as I was denied the same .
Honestly, lost trust in your brand after being a loyal customer for nearly a decade.