This was my repeated request to this company through mail that i am pasting here. they promised that they will refund the amount till monday but monday has gone and they are deaf. i wish this company go bankrupt. my request and complaint is as follows:
Sir/madam,
I am anil kumar, (my application 0804fmt6731) and i have ordered iphone 6s on 8 april 2016. the product was not delivered and the payment was made in installments 1000+3800+2500=7300. i was given 2-3 days to deliver the product by customer care executive. but till now the product was not delivered. after waiting for so long i didnt get my ordered item so i asked them to cancel order and make refund. i was given 14-21 days to wait for the refund for which i have got emails. this is very poor service that i have got from any website till now. today is 2 july 2016 but till no action has been taken to resolve my issue. i completely feel harrassment by your service. i made repeated request to customer care executive but they would hang my phone and do not giving any response. this is total unbearable.
If i dont get my refund as early as possible then i am going to post this message on review forms like consumer india and still then my issues are not resolved then i will go to consumer court to file a case and i will email the notice to you people. i feel completely harassed to the verge of crying. never ever buy anything from your stupid site: fonmart.in
Complete waste. dont ever ever buy from you people. you are sick and pathetic.
Yours harassed customer
Anil kumar
Appl no 0804fmt6731 Was this information helpful? |
Please lodge a police complain online. Yes u can complain online. I have given a fir to tamil nadu police. You can do the same. Dont sit idle. Raise your voice. I am sending receipt of complaint. U can check