[Resolved]  Force Motors — New royal force 26 tyre problem and rear axle complaint

Address:

Royal Force,Kollam,Kerala

Hello,
We have purchased one Royal Force 26 on 04th November 26th. After the delivery of the vechicle we have noticed a sound from rear side of the vehicle and felt a tightness in steering. we have highlighted both these issues to the dealer and the sales guy Mr Anu Fernandez told us that PDI team inspected the vechicle earlier and these issues are very normal thing for this model and this issue will clear while doing the 1st service. after this we started using this vechicle for transferring our products to the market. last week (28th November 2022) we have noticed that the sound from rear side is increasing and found that both front tyres are sliced from inner sides. we suddenly approached the service team of new royal motors and they told us that this is manufacturing defect, they approached the manufacturing unit about this and they are waiting to get the confirmation till date the vehicle is kept in the service centre and still they are waitng for the confirmation from your side to perform the reparing activities. we are facing huge loses to tranfer our goods using the hired vehicles in this busy x'mas new year season.Please do the needful to take immediate action to replace the necessary things under the warranty option