[Resolved] Ford India — Complaint against a dealer

Frederic rijoe

Address:	Nagercoil
Website:	Jk Ford

I have received my car (ford ecosport-TN70L4264) on 27/02/2021.I have been complaing it to the staff incharge but he keeps on saying it's alright.I wasted four days giving the car taking it back in the same condition. I have paid huge amount for the repair of the parts but still facing some problems.My still facing problems with the car is as follows, 1)The cars shock absorbing problem has not been fixed yet, 2) When I am driving over 120 km, dashboard shows engine malfunction warning 3) when I brake the car arround 80km, the steering starts shaking, 4)there is also an vibration in steering wheel after driving the car for about half an hour . Please immediately look into these issue.Thank you

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Mar 22, 2021

Complaint marked as Resolved

1)ford ecosport titanium car was shaking too much. 2)about 80kms when I apply brake, the steering vibrate too much and also shakes 3) driving 100 +kms, the dashboard showing service now(I have already complaint it to jc ford nagercoil, they said it's fixed but it's not) I have already driven to ford service center and complaint about the issue ànd wasted 5days now but nothing is repaired.I have already given paid 2, 25, 000 for repaing my car.Now jc ford service in nagercoil saying that after driving the car for somedays, the problem will be fixed.I have already using it for 2 weeks now nothing seems to be fixed.I request Ford company to look into this problem immediately.Thank you Car reg no:TN70L4264 Contact no:8939746831 Ford service center:JC Ford, nagercoil 629001

Ford India customer support has been notified about the posted complaint.