Fortis Escorts Heart Institute — Appointment booked but no call

Hi,

I booked an online appointment for my dad on 30 April for 1 May at 11:30 am and paid Rs 1500 for the same.

On the next day i.e. 1 May at 11:30 am, i didnt get any call from the doctor and i tried calling Fortis hospital a lot of times to know the issue and no one picked the call.
This happened multiple times and i tried calling them again and again but no one answered.

I request you to kindly look into this and resolve the issue. I'm attaching my appointment proof with you for your convenience. I'm also attaching the screenshot of the payment that i made for this appointment via Paytm