Frank Ross Pharmacy — complaint regarding discount

Address:734001

Dear sir,

I have been purchasing medicines from different branches of frank ross since last 7-8 months in kolkata & siliguri. But since last 3months i was getting discount upto 15% for purchase of medicines above rs. 2000.00 of any brand.
But today after reaching your branch at siliguri they are denying saying they give maximum of 10% discount. According to them they have no information regarding this scheme? How can a company change their policy branch to branch? Infact the same branch gave 15% discount last month only on purchase of differents medicines above rs. 2000.00 invoice value.
Today purchase invoice no: - s3357, dated - 15/11/2018
Siliguri shop address: -
Frak ross pharmacy
Bidhan road, siliguri - 734001, west bengal india
Waiting for your valued & positive reply soon.
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