[Resolved]  Fullerton India Credit — A person visits the house and takes a selfie with my wife without consent

Address:Andheri East

I have a loan with Fullerton India for a long time maintained very good relationship, first time in so many years I missed a payment which I agree I should have not, but when I received a call from Ankita Sharma from Fullerton I asked for time till the 25th April 2022 which is the current month, I missed the EMI on the 5th April due to some emergency, she agreed to give me time by 25th April, but today 10 days from my due date a man visits my house and takes a selfie with my wife without a consent which laws gives the permission to take a selfie with my family members for a personal loan, then I called Ankita Sharma I asked her when we spoke why did someone go home, went home still fine but took a selfie with my wife and she is a women hope people understand what can a photo with a man lead to, Ankita states I don’t know anything, I fail to understand if Ankit and that man whose name is Anil Singh from Fullerton why if your system not in sync, I am very upset on this I need a strict action taken on the selfie part I can tolerate this if not possible then I will launch a police complaint, I am adding the selfie that was clicked by that man as an attachment, his ph# is[protected]
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Jun 13, 2022
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
May 12, 2022
Fullerton India Credit Customer Care's response
Hi Avinash, we request you to write to us at [protected]@fullertonindia.com mentioning your registered contact number or loan account number for a faster resolution. Please mention complete issue for detailed investigation - Fullerton India.
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