[Resolved]  Fullerton India Credit — Foreclosure of Loan Not Yet Updated in their records

Address:Connaught Place, New Delhi

On 28th November, We went to Fullerton India office in Connaught Place, Delhi to foreclose our loan pending amount and even though we did not re-verify the amount that should actually have been pending we still cleared off by paying the remaining amount of INR 81, 387 through cheque and the representative who was coordinating with us all this while - Mr Naresh from their team helped us processing everything that day and said that once the cheque is cleared we will update our records and ensure that the account is marked as closed.

The cheque got cleared around 7th December and subsequently details were shared with Mr Naresh and the team as well to request them to process the needful from their end.

Till date, 2 months have crossed and i am still receiving calls from their recovery agents, they are even coming to my home and harassing my parents and my father as a result of ill health due to all this stress also had to be admitted to hospital last week

This is MENTAL TORTURE BY FULLERTON INDIA PVT LTD

I HAVE SPOKEN TO ATLEAST 10 DIFFERENT PEOPLE IN THEIR COMPANY AND EVERY TIME THEY PROMISE AND SAY THAT THIS WILL BE HANDLED AND CLOSED AND YOU WILL NOT BE TROUBLED BY THE SAME THING IS BEING CONTINUED AND I AM BEING HARASSED INSPITE OF COMPLETELY CLOSING THE LOAN
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Aug 5, 2021
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2021
Fullerton India Credit Customer Care's response
Dear Sir / Ma’am,

This is in reference to your concern pertaining to your loan with Fullerton India Credit Company Limited.

We wish to inform you that, necessary communication is sent on your registered email id dated April 20, 2021

In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com.

Thanking You,
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