[Resolved] Fullerton India Credit — Hidden charges on Mortgage Loan

toshisingh

from Lakhimpur, Uttar Pradesh

Mar 23, 2022

Address:

KANPUR

1. Sir, I took Mortgage loan of 10 lakh rupees from Fulletron India Credit Company Limited in year 2018.
2. Representative of Fulletron India promised me to sanction the loan at 9% but when deposited the processing fee then they charge me 12% ROI.
3. Soon after 8 month they increase the ROI from 12% to 13.25% instead of reducing the rate of SLR and CRR from the RBI.(Copy Attached)
4. Increased in ROI was without any prior information.
5. When I approach to Fulletron India for closing my loan account due to unprecedented increase in ROI. They are asking to pay 40, 388 as a Foreclosure charges.(Copy Attached)
6. Sir I am feeling that I have not taken loan from a regulated financial agency but some local sahookar type office.
Finally I request to RBI official to look in the matter for the increase in ROI and demand for the foreclosure charges.
LOAN NO- [protected]

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May 8, 2022

Complaint marked as Resolved

Fullerton India Credit customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2022

Fullerton India Credit Customer Care's response Hi Sir/Ma'am, we wish to inform you that we are coordinating with the concerned team for feedback and shall revert with an update by April 04, 2022. Apologize for the inconvenience caused - Fullerton India.

Verified Support

Apr 04, 2022

Fullerton India Credit Customer Care's response Hi Sir/Ma'am, as checked in our records, we understand that you have already raised concerns to Senior management team and they are working on the queries. Hence, we will arrange to respond at the earliest. We request your patience while we gather complete information.