Fullerton India — False details while accepting personal credit proposal

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, My Name is Manish and I have a Personal credit of Rs.3, 69, 420.00 which is currently active –Credit no: [protected]. At the time of Disbursement I have been told that the Rate of Interest will be 15.50% on reducing balance (Which I rejected because of high interest rate). Then your Executive made the final disbursement on 13.75% which I was ready to take with however not aware it was way to high.(In Flat rate) After one month of disbursement of credit I received the Credit Agreement copy & Repayment schedule letter through courier I have realized that actually you are charging 23.50% per annum on reducing balance basis which is too high(PFA). I don’t think any other financial institutes are charging such high ROI. And the pre payment charges of the credit were also misguided which I asked to pay 7%(percent). I would like to foreclose this credit account with your consent and require an appropriate interest waiver for the same.I contacted to the customer support, they asked me to pay Rs.3, 65, 000.00 only(After paying Rs.11, 942 * 8 months which is Approx Rs. 96, 000.00 ) as well as been to Thane branch office twice however not getting any proper response . It's been over Two month now already took a PL from another bank to foreclose this credit account, Now I am paying for both credits at one time . It was totally a mishap/miss communication which I have faced and suffering a lot with the same . Appreciate your effort for closing this issue! Regards, Manish V Mobile : +91 [protected]