[Resolved]  Fullerton India — Harrassment from Fullertn India staff and collection agents

Address:Chennai, Tamil Nadu

My name is Lakshmi Narayan and my Loan account number is [protected]., i have paid your loan amount for 23 months without any problem, suddenly due to problem with the job unable to pay remaining emi's for the past 6 months, also i visited your Chennai branch people and requested them to give time till the time i settle down in my job and to pay the rest of the amount. Your people continuously made harrassments over phone and person. With lots of struggle we made payment of Rs.50000 in the beginning of this month. Now they are torturing again my family people when i am not in the house, they threatened my father and mother today for the payments. One Mr.Sathish representing the Manager of your company along with a person like Goonda, spoke very harshly to my parents and they were very much scared. I am not going to cheat your company and will make payment for sure. Please ask your people to stop threatening my parents and my family members, when i am not at home. They threatened my parents that keep one person round the clock in my home till i make the payment. This is not at all acceptable. Even i know the terms and conditions and also never said will not pay, but this type of torture we will be forced to take necessary actions against your company. And also one Mr.Senthil and Dhayalan keep on visiting our house and threatening every one in our family. Please stop that. I will pay for sure when i have money. I want to Proper action against Fullerton and I demand for cancellation of RBI license under the following act because there will be lot many people facing similar Issue like mine. • Banking Regulation Act, 1949 under section 45 IA • RBI Banking Ombudsman Scheme 2006 • Protected Disclosures Scheme for Private Sector Kindly reply as per Central Information Commission under Section 19 (8) (a) of The Right to Information Act, 2005. Please look into this issue with utmost priority and provide a resolution ASAP
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Aug 14, 2020
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
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