G3 Motors — tuv300 amt top variant

Hbad days are not yet over!

Guys fyi i own a tuv300 amt delivered in july 16 (Deliberately taken 2016 manufactured vehicle so that it should be free of initial niggles). But since then, total of 8 times it has gone to the service center. Communications with mr tiwari and mr. Jeetendra and n no of times telecom communications, but it seems mahindra is not keen on fine tuning their amt model.

Problems started with heavy jerks within the first month of purchase which was partially solved by flashing a new version of software, but gave birth to a new kind of problem of tuv300 occasionally sounding like a truck and amt warning light flashing continuously. This was attended to after showing them the video proof of problem and to solve that problem, as per them they changed the ecu (Flashed with new software too) and fdm (As per service engineer), also changed modulator precautionary. Now that truck sound is coming occasionally since then and culprit was fdm (As per service engineer) which was blocking fuel supply causing heavy noise and amt failure.

But this is not the end, now facing jerks and unwanted pulling + pushing + jerks while downshifting (Especially coming down from 3rd to 2nd to 1st) at low speeds. So again, taken tuv to the service center (G3 motors nerul navi mumbai) this time service center manager mr tiwari and an engineer were there to simulate problems. Taken test drives and they have agreed that there are jerks while downshifting and very inconsistent behaviour of occasional acceleration and deceleration at low speeds - also rpm shoots upto 2500 while downshifting & creating a "whoooosh" sound. But to my utter surprise, the problems i reported were quoted as normal behaviour of the amt.

The worst experience i have gone through today itself when coming back from mumbai in the evening. I was stuck in a 3 km long traffic jam, and all the time i was struggling to control the tuv300 in amt mode at low speeds. Imagine a situation when a car is 8-10 mtrs away and you try to push the a pedal - nothing great happens, then suddenly with a jerk, it takes off!! Similar with braking when it stops either before or after the distance you try to cover.

The tuv300 behaves like an absolute gem and is silent when in 5th gear at high speeds, but as soon as you touch the brake pedal, all the drama starts.

The root of the problem is their unprofessional way of testing vehicles during production and using customers as guinea pigs to test their niggles, which surely had happened with scorpio and xuv500 as well. Their list of niggles is never ending. Now, after spending 12.0 lacs, i feel i have been cheated. Its not me alone who is suffering - there are many like me. Now, i am seriously considering legal help in this matter.

Mr tiwari mr jeetendra mr vivek nayer, mr mahindra or mr pawan goenka - if you are reading this feedback, then please come up with one final solution to the problems or take back your vehicle. Why cant they understand - a better performing vehicle & peace of mind is what customer wants, take example from creta and see their numbers too.

Thanks,
Adv. Ashwinikumar kapadnis