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99 rupees deducting in all month without permission from my account...i already deleted my debit cards from google account and also deleted monthly subscription.then also cash is going in every 99 rupees
Gaana.com Customer Care's response, Feb 20, 2018
Verified Support
HI Shazil,
Greetings from Gaana!
We regret the inconvenience caused. Please share your registered id on Gaana and the invoice received from Google for the transaction with our support team at [email protected] so that we can look into the issue and help you better.
Waiting to hear from you.
Thanks,
Gaana Support Team!
Greetings from Gaana!
We regret the inconvenience caused. Please share your registered id on Gaana and the invoice received from Google for the transaction with our support team at [email protected] so that we can look into the issue and help you better.
Waiting to hear from you.
Thanks,
Gaana Support Team!
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Neelam
[protected]@gmail.com
[protected]
Greetings from Gaana!
We regret the inconvenience and sorry for the delayed response. As checked, we do not see any payment for 549/- on your account in this month. The last payment on your account was for 275/- on 29th Jan, which is the one you subscribed during Republic day offer for 6 months Gaana plus subscription at 50% discount.
We request you to please share the payment details with our support team at [email protected] for the payment of 549/- if it was deducted so that we can trace the same and help you better.
Waiting to hear from you.
Thanks,
Gaana Support Team!