Gaana — the songs are getting stopped in between

Yesterday (7 september, 2019) i've subscribed for one year gaana plan.. But just after the subscription when i played a song it gets stopped in between.. I've played more than 10 songs all of them have been stopped in middle.. When i try to resume it, it get starts from beginning.. I'm also not getting proper answer from the customer care service, please solve this problem asap