[Resolved] Galaxy Projects India Pvt Ltd — Seller of bogus and disputed real estate | |||
I purchased 2 plots in the Suns City project by Galaxy projects for Rs 7 lakhs/-. It has been more than 1 year but, I never received the khata. Numerous excuses have been given by galaxy projects in the form of blatant lies. It has been an extremely harrowing experience in dealing with them and t rying to obtain the documents for the property that is rightfully mine. The person who sold the plots to me, Mr. prashant has since changed his cell number and not responding to e-mails. Then Mr. kalish and Mr. Satish in the office keep providing new excuses everytime I try to get an answer. contact:: Even the company's e-mail address does not work anymore.[protected]@galaxyprojectsindia.in other folks involved are:: satish.[protected]@galaxyprojectsindia.in, satishk.[protected]@gmail.com, [protected]@gmail.com, Was this information helpful? | |||
Complaint marked as Resolved
Company provided both the khata for my plots. it was delayed but did come never the less.i wis the communication was more transparent and timely. because of all the confusion, had to file a complaint. we are happy now. | |||
 2 Comments | |||
Comments
I purchased 2 plots in the Suns City project by Galaxy projects for Rs 7 lakhs/-. It has been more than 1 year but, I never received the khata. Numerous excuses have been given by galaxy projects in the form of blatant lies. It has been an extremely harrowing experience in dealing with them and t rying to obtain the documents for the property that is rightfully mine. The person who sold the plots to me, Mr. prashant has since changed his cell number and not responding to e-mails. Then Mr. kalish and Mr. Satish in the office keep providing new excuses everytime I try to get an answer. contact:: Even the company's e-mail address does not work anymore.[protected]@galaxyprojectsindia.in other folks involved are:: satish.[protected]@galaxyprojectsindia.in, satishk.[protected]@gmail.com, [protected]@gmail.com,
Reply
Hi
I have faced same problem and not got the 2 plots I booked in Sunrise Project since 2011. The plots were sold by Galaxy Projects India with the assurance of completing the registration in 6 months initially and providing interest payment till the time Khata is obtained. However the land seems to be in dispute till now and not transferred to the Galaxy yet. The interested payment is also not being done. I have visited their office numerous times even on weekdays and the office staff is always giving some ready-made excuses each time and postponing the registration to 3 months to buy in more time and prepare new excuses the next time.
The management is lethargic & customer service or query handling is pathetic. The MD - Mr.Ravi is not taking responsibility to meet in office or taking any ownership to discuss the resolution in spite of my repeated attempts for last 2 years nor is there anyone authorized in the office to take decision on the future course of registration. There is no response by Mr.Ravi to the calls/sms on his cell-phone/office number and he is most of the time away from office to avoid meeting frustrated customers like me. He has added my number to rejection list and the calls are automatically disconnected. Even after visits to office, there is no follow-up by anyone from the office to update the status or provide resolution.
I didn't expect such an unethical conduct from the owner & staff of Galaxy Projects company which claims to be one of the fastest growing professional companies in the Indian real estate industry and have a track record of excellence for 15+ years in Bangalore. I'm running out of options to get proper resolution or any attention by the MD and decided to file a legal complaint with the proofs I have to obtain my property.
Regards
Suman
I have faced same problem and not got the 2 plots I booked in Sunrise Project since 2011. The plots were sold by Galaxy Projects India with the assurance of completing the registration in 6 months initially and providing interest payment till the time Khata is obtained. However the land seems to be in dispute till now and not transferred to the Galaxy yet. The interested payment is also not being done. I have visited their office numerous times even on weekdays and the office staff is always giving some ready-made excuses each time and postponing the registration to 3 months to buy in more time and prepare new excuses the next time.
The management is lethargic & customer service or query handling is pathetic. The MD - Mr.Ravi is not taking responsibility to meet in office or taking any ownership to discuss the resolution in spite of my repeated attempts for last 2 years nor is there anyone authorized in the office to take decision on the future course of registration. There is no response by Mr.Ravi to the calls/sms on his cell-phone/office number and he is most of the time away from office to avoid meeting frustrated customers like me. He has added my number to rejection list and the calls are automatically disconnected. Even after visits to office, there is no follow-up by anyone from the office to update the status or provide resolution.
I didn't expect such an unethical conduct from the owner & staff of Galaxy Projects company which claims to be one of the fastest growing professional companies in the Indian real estate industry and have a track record of excellence for 15+ years in Bangalore. I'm running out of options to get proper resolution or any attention by the MD and decided to file a legal complaint with the proofs I have to obtain my property.
Regards
Suman