Claimed

Garena Complaints & Reviews

1
Last updated May 6, 2024
Complaints 12279
Resolved
802
Unresolved
11477
Quick Links
Statistics
Share
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Garena
Customer Service Contacts

Garena Phone Numbers

Phone
+65 6270 8100
5294
3923
View all Garena contacts

Garena Head Office Address

Galaxis Building, 1 Fusionopolis Place #17-10
Singapore
138522

Garena reviews & complaints page 614

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajit Kumar Debnath
from Mumbai, Maharashtra
Report
Copy

my account is suspended.

Hello sir, my name is debjit and i am playing free fire for about 8 months and now my account is suspended. I done it because i was playing a bermuda match i killed 9 man and 2 alive and then i saw a wall hacker and i ran away i am sitting in a house and the hacker killed me with jeep even i was sitting inside the room. So i can't stop my anger and decided to do hack and i installed a app named lulubox i that app we can hack freefire pubg...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
Address:dar bouazza nouaceur bloc 15 nr 19, 27223

Hello garena,
Hello sir, my name is ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mandy83843892
from Gurgaon, Haryana
Apr 30, 2024
This thread was updated on Apr 30, 2024
Report
Copy

requesting my free fire suspended account

Address:1 FUSIONOPOLIS PLACE, 17-10,GALAXIS,Singapore, 1547745064
Website:ff.garena.com

Hii garena i am mohit sharma and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful...
Helpful
5126 other people found this review helpful
5126 found this helpful
418 Comments
Report
Copy
S
Sk Hassain Baba
Report
Copy

banned

Address:nasal street cumbum, 523333
Website:free fire

Garena,
Free fire

I have suspend my free fire account please help me please unbann my free fire account
Id:[protected]
Gmail : [protected]@gmail.com
Mobile model oppo a37f
So, please unsupend my free fire account please sir please unsupend my account
I am requesting you myself please brother unsupend it id:[protected]...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
8 Comments
Report
Copy
F
Free Fire Lovers
from Mumbai, Maharashtra
Report
Copy

account suspended

Address:Bhatgoan, Bhatgoan, 493222
Website:Garena free fire

Hii garena i am prem plzz give me one chance i want to play free fire but my account has been suspended plzz unban my id[protected]. Garena plz give me one chance i will never hack i just check that you ban or not but i think you have strictly security.. Sir plz givee one chance at lean unban my account not i'd and if you can so plz unban my i'd..
Thanks
Your free fire pro player
Name - poteam
Id[protected]...
+1 photos
Helpful
5 other people found this review helpful
5 found this helpful
3 Comments
Report
Copy
M
Maanu Gowda
from Mumbai, Maharashtra
Report
Copy

I am complaining about suspended account

Address:Channarayapatna, Hassan, Karnataka, 573111
Website:www.garenafreefire.con

I am humbly request you to please recover my account my name I'd [protected] I am using dress hacking app so my account has suspended so please recover my account I promise you to never again use like this stupid hacking apps so I am requesting you to reopen my account I am using it is the one of dress hacking app it's is not working properly and I am delete this app after few days again I am open the app free fire it's was suspended so I...
Helpful
1 other people found this review helpful
1 found this helpful
5 Comments
Report
Copy
A
AGENT nikxz
from Delhi, Delhi
Report
Copy

account suspended

I have not use any hack or mod for my account why you have suspended my account please recovery my accounty i'd mr. Hitm25o11 why you have do this simply to the players who will play obdintly why you will not suspended hackers please re cover and i will use the account in my two devices please recover

Thank you
Please 😫🙏🙏💓 recover
Please pleaseeeeeeeeeeeeeeeeee...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Yagnesh Puppala
from Delhi, Delhi
Report
Copy

unsuspend account

Address:Hyderabad, Telangana

Hi garena
My name is yagnesh i have been playing freefire for 1 year and my account has been suspended i really didn't do anything i always played honestly because of others my account has banned please get my account back ꧁yagnesh ꧂ is my id i really wanna play your game please garena find my account and unsuspend it
Yours faithfully
Yagnesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashasdas
from Delhi, Delhi
Report
Copy

suspended

Hello
Sir,
My free fire is suspended because i am using
Lolobox. Sorry sir i will never do like this. With respect
Please unban my free fire game. Please i request you to unban my free fire game. Sorry sir it is my mistake to
Use lolobox. I am so sorry from my heart i will never use
Lolobox and other apps.

Dear sir,
Please please, request you to unban my free fire game
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raja Vishnu Raja Vishnu
from Payyannur, Kerala
Report
Copy

about my account got suspended

Hello sir,
I am raja vishnu and i play free fire from a long time. Atleast from a year. My friend use to tease me that u are playing free fire from a long time and don't have any gun skin. Then i got angry. After some day u was seeing trick and tips in youtube then i saw a video were a boy told that we can get all gun skins. I am a great lover of free fire. He told that i[censored] download lulu box and login you will get all skins. So...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
F
Freefireking
from Ranaghat, West Bengal
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

account suspended

Address:rajcollege colony, Paschim Medinipur, West Bengal, 721507
Website:Not available

Hello sir... Bohot din se mein freefire khel raha hu lekin kabhi bhi mera account suspand nahin hua... Lekin kuch dino mein jab freefire on kar raha hoon tab error and account suspand likha hota hai... Dekhiye sir mein thik khel nahin pata hoon mera friend bhi mujhe chillata hai... Bolta hai kya yaar thik se khel... Mein kehta hoon mujhe khelne ko ata hi nahin phir friend log mujhe samjhaya or mein kosis kiya lekin mera facebook account freefire...
Helpful
14 other people found this review helpful
14 found this helpful
3 Comments
Report
Copy
On 11 october 2019 my account or id has suspended because when i first time opened free fire.in store i saw some cool dresses but i cannot buy that dresses and bundles because i don't have😭 that much diamond. When i go to top up diamond i cannot purchase diamond because in my device shows that top up is not support in your device. So i am very sad. Then i think that let's see in youtube an learn how to hack free fire dresses and weapon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritik Singh Kushwaha
from Delhi, Delhi
Apr 25, 2022
This thread was updated on Apr 25, 2022
Report
Copy

my account has been suspended for using hack I'm sorry for free fire team

Address:110044

Hello garena,
Hello sir, my name is raaz. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall...
+1 photos
Helpful
26 other people found this review helpful
26 found this helpful
12 Comments
Report
Copy
R
Ritik Singh Kushwaha
from Delhi, Delhi
Report
Copy

my account has been suspended

Address:New Delhi, Delhi, 110044

Hello garena,
Raazhello sir, my name is. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
B
Bappa Morya
from Mumbai, Maharashtra
Report
Copy

garena free fire mobile game

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Garena free fire mobile game is very violent and addictive. Children in india are playing this game for hours and spoiling their psyche and mental framework. This game is similar to pub g and it must be banned in india.
Violent
Extreme
Bloody
Gory
Not suitable for children even beyond 12 years of age
This game will cause mental and psychiatric issues in children playing the game. Many parents are...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
MH 12 GAMING
from Mumbai, Maharashtra
Report
Copy

id banned

Address:Masjid galli near bilal masjid kalwad lohegaon, Pune, Maharashtra, 411032
Website:ff.garena.com

Hi... My name is arbaz shaikh my friend used my id without informing me and he used hacked version because of that my id got banned and device got blocked i have almost spent 25000+ and im using this id from 1 to1.5 years i have requested them alot on mails but no response so its a humble request please help me.. And i used this id as my favorite id and my friend took revenge on me by using my id in my cell i cant do anything so please help...
+4 photos
Helpful
5 other people found this review helpful
5 found this helpful
3 Comments
Report
Copy
C
Cool Gamer FreeFire
from Mumbai, Maharashtra
Oct 15, 2021
This thread was updated on Oct 15, 2021
Report
Copy

balance deduction but diamonds not delivered

On 1st of SEPTEMBER 2019, I have a done a transaction of 250rs. In GARENA FREEFIRE for purchasing the diamonds but amount deducted and diamonds were not added in my account. I had used SBI NETBANKING so i called them to know the status they were saying that transaction got successful from their end and when i contacted with GARENA FREEFIRE team they are saying that they had not received that amount i have to contact withTIMES OF MONEY team...
Helpful
5 other people found this review helpful
5 found this helpful
6 Comments
Report
Copy
R
Ramesh Love
from Kolkata, West Bengal
Jan 23, 2023
This thread was updated on Jan 23, 2023
Report
Copy

account suspended

Address:dumka bandarjori road, Dumka, Jharkhand, 06434
Website:gerena freefire

Hello Garena,
Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the...
+1 photos
Helpful
6052 other people found this review helpful
6052 found this helpful
482 Comments
Report
Copy
A
ADDICTED GAMe
from Kolkata, West Bengal
Feb 2, 2022
This thread was updated on Feb 2, 2022
Report
Copy

159 weekly diamond membership

I was purchasing 159 weekly membership in garena free fire through net banking on the date of 15.05.2019 at 2.00pm. But at the end of the process when i submit the confirmation otp... Something happened... Showing payment cancelled by the user but my account is debited the amount 159 already... I want my money back... Ref number
Thx for inb txn of rs.159.0 frm a/c x4785 to times of m... Ref#igagdjpmz1 on 15may19. If not done, fwd this...
+1 photos
Helpful
31 other people found this review helpful
31 found this helpful
9 Comments
Report
Copy