Gati-KWE Complaints & Reviews

It's truly a poor experience with gati..
I have booked a parcel (Scotty) at Haldwani office for delivery to Thanjavur but when I received the item it was totally different..I received a bike That's wasn't mine..and after it when I call to booking office they didn't give any positive reply even few moments later they have switched off their mobile phones...now I'm bringing this matter to higher lavel....

My order from The comic store with tracking id[protected] has reached the destination 26th September, 2021. But the product still hasn’t delivered. Till now I received 3 massages on 3 different days that the product is out for delivery but nobody connected me and at the end of the day I got a massage that item could not be delivered. There is no delivery person contact number to ask him about the delivery....

I am not able to track my shipment with the docket no which was picked and loaded on 14th October from Pune for Bareilly (243122), Please have a look and confirm. My docket no is[protected]...

My docket no [protected] has reached the destination on 9th of october however it is still not delivered. I have been chasing the local team since 2 days and registered complaints multiple times but it is still not resolved.

Failing to resolve this on time will lead to strict legal actions on my side...

One of my cousin booked a parcel containing old speakers for personal use. The tracking result shows Docket Detained- Connection missed. The origin is from Faridabad to Destination Ludhiana.
Pls try to locate...

After 15 days of booking bike is not delivered yet only given the fake promises that's it, Mr Pankaj provided assurity for Today delivery but after his number is out of working hours.
Complaint number: 21309476...

I have booked one shipment through Gati-KWE on 02-OCT-2021 (docket number[protected] and the scheduled delivery date was 04-OCT-2021.

Today is 08-OCT-2021 and till now I have not received the shipment.

I raised one complaint with Gati - Complaint Number[protected] on 06-OCT-2021 but no one called me from Complaint Team till now.

Upon Raising the concern on their Facebook page with docket and complaint...

I had booked your services through the agent whose number is on your website (+91 [protected]).
He confirmed that the payment would be made after delivery of my cargo. Now he is claiming instant payment. And on asking why he is saying that i will have to pay 3000 extra that will be storage or holding charge.
Also he is not providing any registration number nor tracking Id to ensure that my cargo is even sent to Gati.
Moreover...

My person have booked a parcel, but when I try to track the docket, the gati tracking says, no info found or invalid docket number, . What is this, worst service from gati kwe. Kindly reply fast . Very urgent . But I don't why is the dojet number is invalid, when it is given by you guys. Very worst service....

Made a complaint on 23/09/2021 about non delivery of my Amazon order (Tracking ID[protected]. Got a call that delivery would be soon, yet haven't received it. What are customers supposed to do???...

I received the bags on 29th of July 2021 which was Friday. It was raining very bad and my bags were delivered dirty. Yet I did not raise any complain on that. But as soon as I found out about the damage it was already past your working hours and when I called the next day i. e Saturday I could hardly get any customer executive on the call. Sunday your offices are closed so I had to wait till Monday i.e 1st of August. As soon the customer...

Hi Team,
This is regarding my experience of your service in GATI for transferring my home goods from Hyderabad, Telangana to Bhagalpur, Bihar, Docket No[protected]. I would like to mention that I had one of the worst experiences in using your service.
I spoke to customer care in Hyderabad who gave me the contact no. of Syed Mustafa([protected]). When I contacted him, I was given the wrong information and misled into giving...

My docket has already exceeded its assured delivery date.
Customer care says they can’t provide me the number of concerned gati kwe transport provider.

My travel is already planned.
What will I do now?
Why is the customer care so pathetic?
Isn’t it the responsibility of gati kwe to atleast let me know when is my parcel arriving...

This is way too much. Amazon parcel (order no.[protected] has arrived in Gati's office (Tracking ID:[protected] and showing status 'out for delivery ' since the 10th of September. Even spoke to someone in their office yet no delivery was made even after 11 days. Please help. Thanks...

My docket number is[protected] and I'm unable to view my details while I search online for the same. Please help me with details about it...

I have booked my bike on pune for siliguri on 31st aug. with docket no.[protected].
Tracking says it received kolkata on 6th aug. and assured delivery on bagdogra was 10sept. But i haven’t received it yet. Please look into this matter quickly....

My Docket no.[protected]
I didn't receive my courier package and Gati system shows I was delivered to me yesterday.
I logged complaint to them and the complaint no. Is 35405692.
They told me their executive call me but didn't get any call either....

Have I done a mistake by choosing 'Gati' ! I am facing serious issues due to the delay in delivery. The parcel was booked on 10th of September 2021 and was supposed to be delivered in 3-4 days but the same is not done and is routed to a different state of India. This troubled me to an extent and I have cancelled my several other parcels as Gati fails to provide their services....

I was expecting the a bike delivery from Choosemybycycle

It shows "Out for Delivery" Then It changed as "Undelivered Due To Consignee Premises Closed / Shifted".
Delivery address was my house address and I was at home full-time and I was expecting the call from the delivery person.

No delivery personnel has come by!. Tried to contact customer care in many ways, No response. Such a worst experience from...

Gati movers and packers picked up the goods from kolkata on staurday.onve the bill was paid, they said that the consignment number will be provided but even after 4 days they haven't provided .they either don't pick the calls and give absurd reasons ..
Additionally they charged extra amount of 1285 which is not mentioned in the bill....