[Resolved]  Gati Kwe — Delivery Delay

Address:Kolkata, West Bengal

I have booked an item from Snapdeal.com on 16th of October 2014 and got a notification from snapdeal.com that my package was shipped through GATI KWE ( Docket Number :[protected] and Assured Delivery Date was 20th October 2014. I raised a delay request on 21st October and I was assured as delivery date on 24th October 2014.Today is 27th October 2014, still I did not receive my order. Its a shame that a courier package from Delhi to Kolkata was taking more than 10 days to get it delivered. Most importantly GATI customer care Number cannot be reached easily, we need to dial multiple times and hang for 15 mins to get connected with any customer care agent. Only thing they will say is 'Connectivity Issue'
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Gati Kwe — shipment did get delivered as per the estimated time frame

AWB #[protected]. The journey of this shipment is from Bangalore to Bangalore and the estimated date of delivery was of 11-may-2015 but it has not been delivered yet. Plz look into this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gati-KWE
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    1029
    Pending
    243
    Resolved
    380
    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information