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Gati-KWE

[Resolved]  Gati Kwe — Lost my package

Address:North 24 Parganas, West Bengal

1) Lost my very valuable packet 2) Package had valuable books and clothes in it 3) Delivered 4 out of 5 packets and the biggest packet is missing 4) Asking to write lots of forms and threatening to not give back neither the bag nor the money 5) Have broken stuff in earlier delivery also I trusted Gati and they have shattered my trust and hope. I have initiated the delivery in India and have come to US, trusting they would deliver it well. But, they have lost the packet and very important stuff.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Hi. I need status of my complain. Docket no is[protected].
Its been 10 days more than the expected delivery date and I am told that one parcel is missing.
Miss Abha is looking into the complain and after 10 days I am being told the same thing as was told 10 days back.
Also I am not getting proper reply on customer care mails, many of the mails are not even replied and on replied one's its just said we are looking into the issue and no further status.
Please let me know what is happening and have it delivered soon as I am facing lot of issues because o[censored]ndelivered stuff.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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