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Postal & Delivery Services
Gati-KWE

Gati-Kwe — Stalling of delivery

This is with regards to treatment of customers by GATI Ltd. The docket number of my cargo is[protected]. Despite of multiple calls to customer care and emails to them, I am unable to get a proper response or deliver time from them. It has been a week overdue now. It is not some small courier. Its a 2 wheeler vehicle. Inspite of promising door to door delivery, they are asking me to pick it up myself which is not possible. Please take required action
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2021
Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that as per our telephonic conversation you have been updated that your shipment is taken out for delivery today. We kindly request you to allow us some time.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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