[Resolved]  Gati Kwe — Worst Delivery Process with the most worst mannered Delivery Person

Address:

Bangalore, Karnataka

I have ordered 1 elliptical cross trainer having weight 45kg(Cost-Rs 23.8K) from ebay. It was sent by Gati-Kwe courier. Gati-Kwe Docket No[protected]. These guys did not inform me at all before delivery time and on thursday which is official working day, came to deliver. When asked them why did not they inform us before delivering product so that we could have made ourself available to receive product, delivery person saying with worst manner ever I have seen as **** he is working in Gati-Kwe since last 15 years and in his job period he has never informed anyone before delivery .Same procedure is followed by all employees in their company and also arguing that no company informs any one before delivery****. Whereas truth is all courier company send message in the morning it self that product will be delivered no matter how small or big the product is. Also he mentioned whether to keep the product anywhere in my address without thinking whether the product will be stolen or taken away by some other people. When I asked him to bring it next day so that I will be available he told me that I have to give extra charge including godown charge. After 2 hour when I came back from office, I found my product being kept outside. I paid extra money to local labour to carry that from ground floor to my room that is in 2nd floor. When got call from Gati whether product is delivered, I told them what happened.Then she smiled and told as they could not make the delivery on assured date and time, Delivery person did like this. I can not think how these people are trained to work by Gati team. Seriously ridiculous. I don't know Gati team will take any action against his delivery person but in case thinking about company ethics if they can train their delivery person some well manner then it will be good for them. Also I will raise this concern with the seller from ebay so in future he will think twice before choosing Gati-Kwe for sending products.