[Resolved]  Gati — Late Delivery and Damaged Goods

Address:

Bareilly, Uttar Pradesh

I had used Gati Courier Services two times to courier my baggages from Mysore to Bareilly. For the first time, I had couriered 5 cartons of note books. it was done in September 3 week. But it got delivered beyond the assured date. An extra amount of Rs 900 was taken by me at the time of dispatch for extra packing but when the packages were received the packing was not worth 900. Second time i had couriered 2 cartons. one carton had all the clothes and other accessories whereas the second carton had electrical induction cooker and plastic containers. I had sent it on 7-October and I was assured by the people there that it would reach the destination within a week. I did not receive it for a long time. When I tracked my parcel online using docket no, the package was supposed to be delivered on 20 Oct. When i called the agency i din get proper information about my parcels till 23 oct. I am really upset by this kind of irresponsible behaviour of the people involved in the courier service. I am not getting answer to my queries and the services are very slow. Seeing the condition of my previous courier which was received I am really worried about the goods inside the carton. there is an electrical item and the way in which courier packets are handled, I really doubt whether my electrical items and other things would be safe and intact. I dont expect such a poor service from this kind of reputed courier agency.. Kindly do the needful at the earliest.