[Resolved] Gati — Misbehavior and denial to their own commitment

Subhajit1

Address:

Kolkata, West Bengal

Dated: 15th May 2014. There was an Air Conditioner which was ordered by me on 27th April from Snapdeal, Gati is their Courier partner, it was about to be delivered in Kolkata, it has not reached till now though it is 15th May 2014. When I called the Concerened person, Mr. Santosh of Shyambajar branch, he said please come and pick it up by yourself, we will take our own time since your stuff is heavy. When I called the headoffice, they said they cannot do anything about it as it will take it's own time. Worst Courier company ever dealt with. Thanks, Subhajit [protected]

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Apr 24, 2018

Complaint marked as Resolved

Verified Support

May 15, 2014

Gati-KWE Customer Care's response Dear Subhajit, We apologize for the inconvenience caused. If you have the docket number, we shall get back to you with the status. Assuring you of our best services always. Customer Service Team Gatikwe

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Comments

008Rohit

from Jalpaiguri, West Bengal

I HAVE THE EXACT SAME PROBLEM.

I ordered an AC on 30th April on SnapDeal and it's yet to reach my home although it's been in Kolkata since 8th May. Docket Number is[protected]. DELIVER or meet me in consumer court. -_-

Subhajit1

The docket no. is[protected], to add some more, Gati even failed to deliver the product today as promised by one of the higher officials and the customer care team..These kind of companies seem to spoil the quality of work done by Indians all over the world, and create a weak spot for other coubtries to blame us with our way of working...ppease beware of this company, they are extremely bad in their work