Gati — very delay in service, poor customer care service

Address:560013
Website:www.gati.com

Hi purchased product from quickr on 28th August 2018 from Delhi. Product successful picked on 3rd sep, from gati transportation. Due to some reasons product reached to Bangalore gati office on 7th sep. I have been following up with them till product not delivered yet to my residency address. 5time they gave false assurance. Docket#[protected]. En number of times I have followed up with them no one give proper answer. Eve I have called Bangalore in charge Vijay even I did not answer my calls. I have gone through lot of mental stress and bp was high speaking to customer service people. Very rude and not up to the mark. Yesterday I was in a call with customer service more than 45 mins. And no proper response and putting me for a long hold. Wasted my time gone through lot of stress. for all this they should compensate me. I am also going to Bangalore consumer court for loading a complaint against they. Unprofessional service
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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