[Resolved]  Gati — Worst premium and assured delivery no action of complaint

Address:

New Delhi, Delhi, 110041

Dear gati courier,
This is worst service I ever experienced with your courier service.
I have booked online a camera by infibeam and done online payment.
But they shipped my parcel by gati air and the assured delivery time was 11th April and the service is premium.
You can imagine if premium service is like third class so what about the others
I am continusely calling gati air customer care since the delivery date but today 13th April still not reach by parcel.
I have my family tour but they don't understand even no seniors came is call center calls of every time.
I am requesting do not dispatch any product by such 3rd class air service.
I have my tour booking on 15th evening but they don't understand my problem.
The details are mentioned below :


Docket N0 Reference Destination Pickup Date Status
[protected] IBAHMGNF85011132B New Delhi 09-APR-2016 View Details
[protected] Details [ In Transit ]
Reference IBAHMGNF85011132B
Origin Ahmedabad
Destination New Delh
No Of Packages 1
Assured Dly. Dt 11-APR-2016
Delivery Dt & Tm
Receiver's Name
Date Time Location Status
13-APR-2016 21:29 Delhi Atc Out for next station
13-APR-2016 13:32 Delhi Atc Arrived
13-APR-2016 06:06 Delhi West Out for next station
12-APR-2016 21:29 Delhi West Arrived
12-APR-2016 15:53 Delhi Atc Out for next station
12-APR-2016 13:20 Delhi Atc Arrived
12-APR-2016 04:32 Mumbai Atc Out for next station
12-APR-2016 00:36 Mumbai Atc Out for next station
11-APR-2016 15:00 Mumbai Atc Arrived
11-APR-2016 04:32 Ahmedabad Atc Out for next station
11-APR-2016 04:31 Ahmedabad Atc Out for next station
11-APR-2016 01:28 Ahmedabad Atc Arrived
11-APR-2016 00:24 Ahmedabad Stc Out for next station
10-APR-2016 15:40 Ahmedabad Stc Arrived
09-APR-2016 21:14 Ahmedabad East Out for next station