Gauhati University — Payment failed but amount debited from the bank

Address:

Guwahati, Assam

Sir, I have made a payment of Rs. 800/- against PG Entrance 2022 on 05/07/2022 bearing Transactin No. 674069 through debit card. But it was failed. So I again repeat payment of same amount on 07/07/2022 having Ref. No. IGANXCTYR2 through Net Banking. But this payment was also failed. But both the amounts were debited from my bank account. The Helpline No. given in the Gauhati University Admission Portal is always remain switched off. I think it is a very irresponsibility. Please try to refund my money.

Transaction details :
1) Date : 05/07/2022 Rs 800/- (Trn. No. 674069)
2) Date : 07/07/2022 Rs. 800/- (Trn. Ref. No. IGANXCTYR2)
Candidate Name : Miss Gitanjali Kalita