Generalindia.com / ETA General [EGPL] — Water not exhaust from ac

I have purchased 1 ton window ac in march 16.but it is not working properly.i m trying establish communication but there are no one interested in resolving complaint.my complaint date is 25th july...today it is 30th july .but no response from them.i have called 4 or 5 time to customer care and my one more cimplaint is, cutomer care machine said to choose my language...i have choosed hindi but there are no one, who answered me in hindi.i have faced problem to talk in any another language..plz resolve my problem as soon as possible.
Thank you very much