Genius Attestation Services — Dishonest and overpriced

Address:All over India
Website:www.attestation.in

Why you should *never* deal with Genius Attestation:
🚫 Dishonest: They try to sell you their "express" service (Rs. 3000 extra) and say that you will get your document attested in 2 weeks while "standard" service takes 3 weeks. The truth is that they put express and standard together and you just end up paying for nothing. The lady who sold me "express" was Nancy, their staff based in India. My document was submitted on 25 November 2022 in India, and I got it back only on 16 December (i opted to collect from UAE because they were pathetically slow). I had to yell at them multiple times on the phone to get it at least by that date. This is what they call "Express" service. What a frustrating experience! 😡😡👎👎

🚫 Money-minded: Their Kannur office (Lukkuman) refused to accept my original document without paying them first. I paid 50% but Nancy kept harassing me for the remaining 50% so I paid it. I got ### service in the end. Despite all this Nancy had the audacity to say I need to pay an extra Rs. 1000 to deliver the document to my residence. Even government services charge only AED 15 for document delivery. The least they could have done was send the document to compensate for the poor overpriced experience!👎👎

🚫 Cowardly management: I requested several times to speak to management. They hide behind their minions like Nancy, Lukkuman, and the lady who answers calls on their UAE number. On one call I could hear them talk in the background. The staff like Nancy and Lukkuman are hesitant to share management CONTACTs saying it will affect their job. 🤮

🚫 CUSTOMER unfriendly: On one occasion I called Nancy after being totally fed up of days of inactivity on my case. She had the audacity to say that she is on her lunch break! 🤢 After all the yelling and shouting I had to do to get them to do their job, I asked them to at least scan my attested document and send me the copy so I can apply for the family visa without further delay involved in collecting it from their office It costs them nothing to scan a document and email it but still they refused 🤷🤷

🚫 Fake reviews: Most of the reviews about this place are written by people who have done only 1-2 reviews on Google and they praise specific staff members. I'm pretty sure they're all fake and it's done to artificially inflate their star rating on Google. ⭐👎👎💩💩

🚫 Overpriced: They charged Rs. 15, 000 (around 700 AED) for attesting an indian marriage certificate. Other service providers charge you only 450 AED. They are selling you poor, slow, unfriendly service at a high price. Why even bother with Genius Attestation? ⁉️⁉️

Stop reading fake 5 star reviews on Google, and take your business elsewhere!
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