Gic Housing Finance — EMI Pending- Technical Glitch

Hi Team,

I would like to notify that have been paying EMI for GIC for more than 10+ years more than 120+ months and have always retained money on my ECS affiliate bank. Due to some miss at GIC and technical glitch they missed ECS for one on the months and since then they are in pursuit of collections to all means / extent. Ideal scenario or as a customer want to let GIC team correct there technical glitch and should debit by self and prevent any future mishaps. Not only they are un-professional nor do they understand the process of ECS or technical disturbance but just want to collect money.

This has been highlighted and still no action taken, meanwhile calling out as EMI pending impacting my CIBIL or pay plans. They have been less customer centric and only intent is to extract money through high un-reasonable interest rates.

Better to dislodge team and have better people working at Pune (Chinchwad) branch who can just not say EMI pending but get to the root of issue and resolve the technical glitch.