Gic Housing Finance — My house loan number: AP[protected] Interest rate regarding

Kindly reduce my home🏠 loan interst rate and I have no dues I asked many times but your not responded covid time also charged very high interst rate

Kindly understand my problem and send me confirmation with out confirmation how can I pay this month emi

Kindly send me total principal amount due and previous paid amount transaction history and yet how many tenure I will pay my emi
Full information kindly send me

Currently charged 11% interst rate I requested many times in hyderabad branch but they are not responded kindly raise my issue and solve my problem