[Resolved]  Gionee Communication Equipment — gionee m4 marathon mobile service issue

Address:Ratnagiri, Maharashtra, 415639

Dear sir/madam

My self prasad anant kashelkar. I purchase mobile m4 marathon in 9nov 2016 worth rs 9500/- including vat. Imei no.[protected].
Some month after mobile hitting and auto shut down. I complent registered 17 jully 2017 in ratnagiri center.
I received mobile 12th august 2017.
But problem are not sort out, and creating additional problem in mobile, mobile not charging. 13, 14, 15 august our center closed so i visit again 16 augest 2017, our staff saying our center only pickup mobile point, i sending mobile kolhapur division, i call kolhapur devision continueously but call not received.
Our staff member not supported. I again recomplent mobile. As same date.
Plz support me and solve my mobile problem

Regards
Prasad a. Kashelkar
[protected]/[protected]
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Sep 21, 2017
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Aug 16, 2017
Updated by Prasad Kashelkar
Dear sir/madam

My self Prasad anant kashelkar. I purchase mobile m4 marathon in 9nov 2016 worth RS 9500/- including vat. IMEI no.[protected].
Some month after mobile hitting and auto shut down . I complent registered 17 jully 2017 in ratnagiri center.
I received mobile 12th August 2017.
But problem are not sort out, and creating additional problem in mobile, mobile not charging. 13, 14, 15 August our center closed so I visit again 16 augest 2017, our staff saying our center only pickup mobile point, I sending mobile Kolhapur division, I call Kolhapur devision continueously but call not received.
Our staff member not supported. I again recomplent mobile. As same date.
Plz support me and solve my mobile problem
Verified Support
Aug 21, 2017
Gionee Communication Equipment Customer Care's response
Hi Prasad,

Please give our Customer Care a call on[protected] and we'll be able to support you.

You can also inbox us the detailed query at our official Facebook page so that we can speed up the process for you. Find the link here: https://www.facebook.com/gionee.india

Regards,
Team Gionee India
Complaint comments 

Comments

Dear Sir / Madam
I have purchase Gionee P7 volt on 6 January 2017 the battery of my phone is not working properly so i have complaint the problem at service center Sindhi colony Bhopal they registered my complaint4 october 2017 but not delevered battery yet, , , , , , , , , , , , , , , , , , , , , , , , please help
My contact no [protected] and my IMEI no is 1..[protected]. 2, , , , [protected].

Please help me
R S Thakur Bhopal

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