Gionee — extremely poor service

Address:

West Tripura, Tripura

DO NOT BUY GIONEE PHONES...I REPEAT DO NO BUY GIONEE PHONES...WORST BRAND SELLING ALL OVER INDIA...i had bought a Gionee M2 on[protected] and had problems from the first day o[censored]se. Having problems in getting push notifications of all apps, the headphones were rubbish and it got damaged even under 3 months o[censored]sage i.e, on[protected]. I went to the service center of gionee and they asked 20 days for it as according to them the mobile had to be sent to Delhi for service which was already too much yet i agreed for it and asked them to repair my phone anyhow. I had to face too many problems & work issues in these 20 days. After taking 23 days they had returned my phone on[protected]. This was not all over yet. On[protected] my mobile again stopped working. This time it was not even showing any display. The display started to blink, lock button stopped working. I immediately went to the service center and asked them about it. I called Delhi to enquire about what was happening and to ask what work did they do on my phone the past 23 days. After some aggressive behaviour was shown to them, they decided to replace my set. According to them there is a procedure for replacements which ofcourse is a very big procedure. On[protected] I was told that my set will be replaced but the new set will come from Delhi due to some procedure. I thought that they had put the new set on courier and i will receive it in a few days but i forgot its GIONEE. On[protected] i got a call from gionee asking what was the colour of my handset. I enquired them as to what were they thinking for the past 6 days as i thought they will courier me the set in some days. What i got in return was a damn good reply from the person in charge of my set "I forgot". I still forgave them and told to courier my set to me as soon as possible but i forgot its Gionee. On[protected] they had put the new mobile on courier telling me this courier service delivers goods in 2 days, it's 8 days today, i have not got my cell yet. It may take 3-4 days more and just because of this Gionee i am having all problems in my work from the past 1 month and 13 days and still more troubles to come. I personally feel even when i get the new set it will be full of defects. Request all DONT BUY GIONEE phones. I request you dont do the mistake i did. DONT BUY GIONEE PHONES AT ANY COST.