[Resolved]  Gionee India — Complaint against poor service

Address:New Delhi, Delhi, +91
Website:gionee.co.in/service-center

I am using gionee s plus unfortunately my charger's usb cable is not working.
I called in your service centres & I really shocked with their reply. I asked solution
for my problem & they said that, accessories are not available & it will take 3-4
days to arrange.

According to your service I need to wait for next 3-4 days but my cell phone's battery is dead. So how could I manage my work and all without my phone. That is why I paid 17000 INR for this pothetic service. I am loosing my leads bcz I can not contact with my clients. Who will pay for that.
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Oct 31, 2016
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Gionee Communication Equipment Customer Care's response
Hey! We request you to visit the service centre & submit the charger so that we can assist you in a better way. Thanks!
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    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
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