[Resolved]  Gionee India — Gionee m5 marathon plus

Address:560068
Website:www.lotusmobiles.in

Dear Sir/Madam,

I had purchased Gionee Marathon Plus M5 phone on 24th Sep.2016 at Lotus Mobile Begur road, Bommnahalli.

From the day I had taken the phone the battery promised 5200 MAH not even working for 3 hours. I went and complianed to the Lotus mobile, the asked me to go to the service center in Bommnhalli. They did something and said now this is fixed on 26th again 27th same problem happened and a new phone purchased having this problem was not professionally accepted. This is disappointing and I am regular user of Ginonee phone my M2 marathon I am using past 2 years without any issue. Kindly provide a solution

Lotus Mobiles Pvt Limited
Begur Roadm, Bomannahalli, Bangalore Phone [protected]

Regards
Dr Chandra Sekharan
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Nov 3, 2016
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Gionee Communication Equipment Customer Care's response
Hey Chandrasekharan, Sincere apologies for the unpleasant experience. Please share your contact number along with the Jobsheet number & we'll help you out. You can also reach us out on our social media channels as well. Thanks!
Complaint comments 

Comments

Very bade service . i dont suggesed to buy a gionee phone.boz by provide bad service center service .they taken money but they dont do the phone update .so no one can take a gionee phone ...its ...bad phone ...to bad service by udaipur service center.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gionee Communication Equipment
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    532
    Pending
    0
    Resolved
    166
    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Gionee Communication Equipment contact information