[Resolved]  Gionee — Problems in brand new g5 gpad

Address:Shimla, Himachal Pradesh

Dear sir/madam This is to inform you that i am one of the most unfortunate user of gionee g5 which i purchased on 3rd oct, 2014. I have been facing a number of problems in this set. The two of the major problems are:- 1. Whenever someone calls me then his/her name appear in some different types of symbols (Though i have saved those contact names in english). 2. The battery is showing abnormal behaviour, at one second it shows 100% charged and at other second it shows please connect your charger. These type of problems are not expected to occur in brand new phone. Since my phone is just 10 days old, it is requested to kindly replace the same. Hoping for a quick response from you side.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Gionee Communication Equipment customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Madam

This is to inform you that I am one of the most unfortunate user of
Gionee G5 which I purchased on 17rd Oct, 2014.
I have been facing a number of problems in this set.The two of the major
problems are:-

1. Whenever someone calls me then his/her name appear in some different
types of symbols(though I have saved those contact names in English).

2.msg problem- msg got disappear. what is this??? gionee is not giving solution to both these problems
what to do????????


Since my phone is just i month old, it is requested to kindly replace
the same.

Hoping for a quick response from you side.

Low battery backup

Low battery backup ...even on stand by mode ...in 8 hours consumes 40% of battery on standby...plz have a solution for it. . ...i am frustrated from this ...
And i unable to use phone more than 2 hours... If i charge it 100% at 9 am then by the time till 12 noon the battery will be at 5-6 % ...plz have a solution of it ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gionee Communication Equipment
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    532
    Pending
    0
    Resolved
    166
    Gionee Communication Equipment Phone
    +91 11 6678 4200 [Gionee India HQ]
    +91 80 4207 1950 [Bangalore]
    +91 73 4068 6596 [Jaipur]
    Gionee Communication Equipment Address
    F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Gionee Communication Equipment contact information