Gionee — product and service problem

Address:

Karnal, Haryana

Dear SIR/madam, I am using Samsung, spice, micromax, karbonn products from last 5yrs but there is no such critical problem i faced in these above stated mobile company, first time I moved to your product gionee g3 gpad with full trust on your company and purschased gionee g3 gpad but unfortunailty becase of your faulty product I lost all trust on gionee, after purchased within a 10 working days yours company mobile not making viedos and later your product g3 stop working within a month . I moved to customer service but they told me there is motherboard problem in our set and tell me to wait for 15 to 20 days.i have spend my earnest money on gionee mobile I have not so much money for another mobile. These mobile is totally useless and all my money blocked, I am asking you if there is such a problem in first month how it runs further I am annoyed all my work stopped . I am frustrating now .Even your toll free no. [protected] didn’t help me out, they don’t even known how to speak with the customer, they told they are the boss of company and keep your mobile with you or throw in the garbage box. You tell what to do now. Its just one month am using gionee product and such a critical problem am facing because of your company worst product. I want my money back or want a new mobile . Take your phone back . Bill details Date of purschase ; 5-5-2014 Item – gionee Model – g3 Imei – [protected] Customer name – sunny agarwal Contact no. – [protected] [protected] Thankyou