| Address: | New No. 25, Mahalingapuram High Road, Chennai 600034. |
Kanish Kumar here with a complaint that is deeply unprofessional on Girias behavior.
On April 14th 2021, I ordered a Lloyd 1 ton 5 Star model Inverter split AC [MODEL: LS12I56WBEL] at the Girias showroom located at New No. 25, Mahalingapuram High Road, Chennai 600034.
I asked multiple times before billing if the AC was 2021 model. Both the employee at the store Mr.Vinoth and the Manager, Mr.Prakash assured me it is 2021 model.
When i received the AC today noon around 03:00 PM, i checked for the details on the AC Unit and it shows that it was manufactured in November 2020 and the label period on the unit indicates that it ends with December 2020.
I had called Mr.Vinoth on this issue and raised a concern with him. He Claims that it will have the date 3-4 months in prior only but it is a model manufactured in the year 2021. I am at a confusion here why would the box bear the manufacture date as November 2020. [Find the attached pictures on the box that was delivered along with the bill]
I am clearly understanding that i have been cheated on this purchase by the store persons & this disgusts me deeply.
Demanding an explanation for the same and get the unit replaced.
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