Girias India Investment — Damaged product

Address:

Karur tamilnadu

Hi
I bought a new washing machine from Karur Girias 4days back just only 4 days now the door of the washing machine is not fixing properly
While I purchase is asked for exchange my old washing machine they told the delivery time they will settle while the delivery is sked the old machine replace the delivery people told.karur Girias manger never inform any
Then I call Karur Girias manger and ask him the replacement of my old machine he directly told me.
SELL BY YOURSELF
Is this way Ur manger talk to costemer
Pls take action