Girias India Investment — Non delivery of Samsung HW-A670 Sound Bar

I had purchased a Neo QLed Samsung 65" TV along with Samsung HW-A670 sound bar from Girias (2nd block, HRBR Layout, Bangalore-560043) on 4/10/2021 vide Invoice no.CrS/HB/2317 dated 4/10/2021. While the TV was delivered on 5/10/2021, the sound bar has yet to be delivered inspite of several follow up with the sales team at the outlet over telephone and messages. Each time I am informed that it will be delivered 'tomorrow' but still even after 22 days delivery is not made. The sales people are not even taking phone calls from me nor updating me on status. I am very disappointed with this attitude from the outlet which is very customer unfriendly and causing harassment and tension to me. Please arrange to have the sound bar delivered immediately. A copy of the invoice is attached.