Girias India Investment — Onida ac bought in chennai trade centre expo | |||||
I have booked and paid full amount for ac in chennai trade centre grias expo after giving assurance of sales manager ( mr.David) that same day delivery( by own) and next day installation. He told me to get a product in ambattur show room meet mr. Kumar ...Then i went there and i had a bad experience . I shown the bill to mr.Kumar ( sales executive, ambattur) and he said wait thats all ..He was busy with the new customer and not care about paid customer(Me). I waited so long standing and i asked him what is this then he was saying its not my problem its your problem ( that also in mur mur sound in dis respect words). After long time some porter boy came to me and said this was your product. Then i have taken my product with that boy help to keep in my car.. Then i asked mr.Kumar what about my free prodoct ( gift voucher + tower fan) . Simply in arragant face he was replying that ohh ok wait... Then he given the gift voucher and he said tower fan nill stock...Then i asked i cannot come for this again... He said thats not my problem again he started in mur mur sound... I got irritated then i called mr. David he said another with in two days i will send the product to your local address in chennai. Then next day am calling for more than 100 times for installation to mr. David and he was saying with in 10 minutes i ill call back sir but i did n't get a call . The whole day i was waiting with lot mental tension... Day after tomorrow i called the chennai girias customer care they said i resolve the problem...Till now my problem is not resolved... Was this information helpful? | |||||
Girias India Investment customer support has been notified about the posted complaint. | |||||
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I booked two air coolers from Girias Tambaram (Chennai) Branch and they promised same will be delivered to me by next day After Noon, I have yet to receive the goods and I tried reaching them over phone but no response. Really very bad customer service. I even tried calling their Bangalore head office but no use.
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