Girias India Investment — Without informing adding Dealer Charges

Address:

Girias Coles road outlet, Bengaluru Karnataka

To whomsoever it may concern..

I purchased OnePlus Nord 2( 12/256GB variant) on 12/9/2021, the price of this variant is 34999..from Girias coles road outlet, Bangalore Karnataka..I bought this via Bajaj finance, at the time of payment the Bajaj finance executive "Mr Syed" he didn't said anything about the hidden charges and just asked me to the pay the down payment of 15930 Rupees and didn't said anything about the EMI's and asked me to come after a day, he said that it takes time to complete the process and it will take some time to generate the EMI's..as per he said I went to the outlet the next day and was surprised to know that I have been charged 4267 rupees as Dealer interest..when I asked him about the extra charges he said that it is Bajaj finance that has charged the extra amount..to check out the same I visited Bajaj finance office and the person at the premises said me that it is the dealer (Girias) that has charged the extra amount..

I purchased the phone blindly as I know that Bajaj finance doesn't charge anything extra as it provides interest free loans..

I'm totally pissed off of the experience I had at your store it is only because of the Bajaj finance executive "Mr Syed" as he didn't said anything about the hidden charges he said that I might be knowing about the same!! How I will be knowing?? am I working for the company??

I want the refund of the extra amount that I have been charged, If I don't get it the refund then I’ll go public’. It’s enough to say ‘I was really happy with you, and would have recommended you to all my friends, but now I don’t think I will as I had such a bad experience..

I might also file a suit in the consumer court for the same in the future if I don't get response from your end.

For your reference I have attached the bill copy and the Bajaj finance statement which you can go through

Yours sincerely,
Syed Saqlain Khadri