Gleam Technologies — ir-response from support team for security amount refund.

Address:

560079

Respected sir/madam,
I have purchased 3 project id from gleam technologies ("rew15015947, rew15016203, rew15016202") on month of october 24th 2017 and paid amount of 5, 600rs/- as security deposit during agreement signed during project discussion the security amount should be refunded on close of agreement, i have closed the agreement a year back and asked for refund process with assigned manager
"sneha" and there was no proper response from her all the response i got is negligence reply that's all, then i raised the ticket for refund process with customer support team and person by name "surajee" used to handle my ticket and he said like you need to wait till 24th october 2018 till the end of agreement, i said ok and waited long for 1 year to get complete for my refund amount, and later from month of october 27th i am continuously following up to get my money back but i failed to get only the response they are giving is "your ticket is created and assigned to refund process please wait" the same thing i am hearing from past 4 month, there is a completely negligence response from gleamtechnologies i am getting, i am asking for my deposited money back and it's a small amount of 5, 600rs/- they cant able to initiate my refund process, they asked for agreement copy and other details even i submitted i am not getting any response or my money back.

Being a corporate company it's a completely a shame for the response they are showing towards their customers and fed up with this company to get my deposited amount back from them. Any new guy's trying to take the project from this company think twice you deposit the amount and even for your 100% effort you wont get proper paid.