Gleam Technologies — need refund procedure

Address:	560066
Website:	www.gleamtechnologies.com

I tried to apply the refund for my html project for this i called to customer care, they have sent the refund procedure but in that refund procedure my user name and password is not taking, i have sent reset link mail but i didn't received the mail, i tried more than 20 times. After that many times i called to customer care but one time also call was not connected. Its not acceptable thing and my thought its fraud.

Mail id: [protected]@rediffmail.com