[Resolved]  Gleam Technologies — regarding money refund

Address:Mumbai City, Maharashtra, 500038
Website:www.gleamtechnology.com

I had taken a project 1 half year before and company said that if we are not able to do the project your money will be refundable as we had already paid the money of rs.2000. The lady called zahitha didn't guided me properly. She didn't tell anything about the aggrement copy. They had given me a 1 year time to refund the amount and after when i called the support team they are asking about the aggrement copy. How can i get that form now. I have send many mails regarding my invoice copy and no response from the company after calling many times they had lifted the call and telling that with out aggrement copy we can't do anything. Sometimes they had given me the reference numbers and told that your money will be credit in the next week an your process is completed, this is happening since last 3 to 4 months but i didn't get any amount. I am helpless. Please process the transaction.
This is my referrence i'd 27565

Mail i'd : [protected]@gmail.com
Project i'd rew15014234

Kindly do the needful.
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Nov 22, 2018
Complaint marked as Resolved 
Gleam Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Gleam Technologies Customer Care's response
As per your request we was ping a mail regarding Refund procedure i.e.., you have to raise ticket and mention Project id number along with Full bank details and wait for 48 hours you will get back refund date with request reference number.

Thanks.
Regards,
Gleam technologies,
Technical Support Department,
Help desk:[protected] Ext:9
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