[Resolved]  Glen — Hob burning not properly

Address:

Chennai, Tamil Nadu

I had purchase a glen hob at VIVEK & CO at Tambaram west branch on 14/9/13. initially it works properly, after two months it started problem, while cooking the gas supply for the burners is suddenly reduced automatically and so the burners are not burning with its full efficiency.sometimes the burners burn with an unusual crackling sound after some time the burner will be back to normal form. it is happening 3-4 days in a week and we made complaint several times and the technician came and attended the complain, that time it works properly then the same problem occours.the technicians did not find the root cause of the problem.We find very difficult with the glen product and i hope that the Glen customer care will take necessary steps to rectify the problem as much as earlier.