Glen India — Chimney hood not properly installed

Address:Chennai, Tamil Nadu, 600007
Website:Consumer complaint

I had already informed you about this unresolved poor service of glen india by their franchise chakra services in chennai. Repeated emails to their customer service in india sees no response. The boss of their chennai office by email states the flexible duct end cover is interference fit which is incorrect. His team has fitted a rusted mild steel screw instead of the correct non rusted one. The instrument was installed without a light working which is not yet replaced
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We have purchased the Glen Stove 4 burners in the month of february 2016. burner nobs are coming out from stove giving lot of trouble. Gas leakage is happening from stove is under danger condition.

contact number [protected]
name: G Satyanarayana
flat no.301, HNo.130A
sri vasavi nilayam, RK puram, Road No.4
Hyderabad - 35
I bought the subject product and was delivered after a week's delay. WHen the burner was installed by me, i noticed that the gas does not pass despite a proper connection being done and the burner does not ignite. Their Customer Service No[protected] is consistently busy and no one answers the call. My order ID is [protected]. Please help

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