Glen — Very poor customer service

Address:400088
Website:www.glenindia.com

I had purchased chimney from Glenn after confirming with the dealer that he will replace the same with another model in case the purchased model does not fit in to the existing modular kitchen. But since last 1.5 months i have been struggling to get in touch with the customer care. The engineers simply disconnect the call. The dealer turns deaf ear to my repeated calls and visits.
Unable to connect to Glenn directly.
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    Glen
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    18%
    Complaints
    336
    Pending
    0
    Resolved
    62
    Glen Phone
    +91 129 225 4193
    +91 129 225 4192
    +91 129 225 4191
    Glen Address
    I - 34, DLF Industrial Area, Phase I, Faridabad, Haryana, India
    View all Glen contact information