[Resolved]  Go Air — Go Air or No Where - Rude ground staff Sushant Pawar

Address:

Mumbai City, Maharashtra

The air lines has some very absurd internal processes which does not have any customer service attitude. The ground staff is absolutely rude and do not have any mannerism. The training dept of Go Air has to do some serious work to train it's staff on customer service. I've experienced other airlines service and seen them go an extra mile to help the customers. But, Go Air was pathetic the least I must say. Air India on other hand were much more proactive and we could save our holiday which Go Air ensured to screw up. Wadias messed it up bigtime again. Special mention for the ground staff Sushant Pawar, who had this special interest in ensuring that we are allowed to check in with a mere 2 minutes delay for a domestic flight. He had a terrible English speaking capacity and on top of it had an attitude of not to help. Regards Debraj