Go4hosting.com — Generated invoice for my extra usage after 1 year | |||||
I Have Chooses A Cloud Plan From Go4hosting.com 1 Year Back in 2014 jul. The Plan Price is Rs.2000+ Taxes Month . I Use To Get The Invoices For The Amount What They Quoted and Used Pay happily From My Side . I Didn't Receive Any Invoice For Oct 2015 Month and All of a Sudden i Got An Invoice on Nov 5 With Rs.3 lack. I Called To The Accounts Team and Spoke To Them and They replied Me That The Invoice is Generated By The System and It is Final . I Asked if My due is Reached to an Limit of 20k, They Must Have Stopped my Services . But They Waked Up Only When my Usage Came to 3 Lack . They also Gave a Answer That I Must Check My Panel Every month and Ask Them For The Invoice . If i Have to Check My Usage and Ask For Invoice Then What is The Necessary Of Accounts and Finance Department . I Got an Invoice For 40k in my Second Month o[censored]sing and I called Them And Asked They used to Edited The Invoice and Changed the Bill Amount to 2000+ Taxes . And replied Technical Fault Every Hosting Provider Wil Bill For Monthly What ever it may be Excess usage or Norma Usage . How Come go4hosting System generate Invoice of Excess usuage After 1 Year 3 Months. I Have talked to Customer relationship Member and They Said Its Final whatever Invoice Came, Our System generated That Invoice and Final . Go4hosting Provided an Account Manager To me and If I call Him and Ask he used to Say Its Not My Concern contact other Person . Then Why is An Account manager ? I Have The Invoice Number What I have Complained about : 43820 I need an Explanation For My Invoice and They used To Cancel Invoice and Edit Them . Was this information helpful? | |||||
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Noida, Uttar Pradesh
Uttar Pradesh
India
Uttar Pradesh
India
www.go4hosting.com
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